J-Trace PRO USB driver problems

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Problem

Under special circumstances, the required USB drivers of the J-Trace PRO cannot be installed through the Microsoft Windows Update thus Windows recognizes the J-Trace PRO but does not find a valid USB driver.

Affected Operating Systems

  • Microsoft Windows 7
  • Microsoft Windows Vista

Solution

The easiest way to solve the driver issue is to install the required drivers manually. Please find below a step-by-step instruction:

  1. Download the following archive: WinUSBDriverInstall.zip
  2. Execute the InstallDriver.exe

If you still run into any issues, please contact SEGGER directly.