Difference between revisions of "J-Link application not starting"

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= Symptoms =
 
= Symptoms =
  +
This issue has been observed for Windows 10 running on an HP notebook, only.
 
When trying to open a cross-platform GUI application of the J-Link software application (e.g. J-Flash Lite), no window opens. <br>
 
When trying to open a cross-platform GUI application of the J-Link software application (e.g. J-Flash Lite), no window opens. <br>
Furthermore, there seems to be no process started by the operating system. <br>
+
Th task manager shows no process of the application that should have been started.
 
On Windows 10 the Event Viewer shows an error caused by the following .dll: <br>
 
On Windows 10 the Event Viewer shows an error caused by the following .dll: <br>
   
 
C:\WINDOWS\SYSTEM32\ISD_Tablet.dll
 
C:\WINDOWS\SYSTEM32\ISD_Tablet.dll
  +
   
 
= Fix =
 
= Fix =
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* Download an update of the Wacom Components Driver: http://us.wacom.com/en/feeldriver/
 
* Download an update of the Wacom Components Driver: http://us.wacom.com/en/feeldriver/
* Install the downloaded driver
+
* Install the update of the Wacom Components Driver
   
 
After updating the Wacom Components Driver, the GUI applications should be fully functional.
 
After updating the Wacom Components Driver, the GUI applications should be fully functional.

Revision as of 18:19, 28 February 2019

Contents

In some rare occurrences applications fomr the J-Link software package, specifically cross-platform GUI applications, do not open correctly.

Symptoms

This issue has been observed for Windows 10 running on an HP notebook, only. When trying to open a cross-platform GUI application of the J-Link software application (e.g. J-Flash Lite), no window opens.
Th task manager shows no process of the application that should have been started. On Windows 10 the Event Viewer shows an error caused by the following .dll:

C:\WINDOWS\SYSTEM32\ISD_Tablet.dll


Fix

Updating the ISD_Tablet.dll by Wacom fixes the problem.

After updating the Wacom Components Driver, the GUI applications should be fully functional.