Difference between revisions of "J-Link application not starting"

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__TOC__
  
__TOC__
   
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In some rare occurrences applications from the [https://www.segger.com/downloads/jlink/#J-LinkSoftwareAndDocumentationPack J-Link software package], specifically cross-platform GUI applications, do not open correctly.
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This article lists all known issues that could fail starting applications from the [https://www.segger.com/downloads/jlink/#J-LinkSoftwareAndDocumentationPack J-Link software package].
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= Missing ISD_Tablet.dll =
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== Symptoms ==
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GUI applications from the J-Link software package do not start.
   
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= Symptoms =
  
 
This issue has been observed for Windows 10 running on an HP notebook, only. <br>
  
This issue has been observed for Windows 10 running on an HP notebook, only. <br>
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When trying to open a cross-platform GUI application of the J-Link software application (e.g. J-Flash Lite), no window opens. <br>
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When trying to open a GUI application of the J-Link software application (e.g. J-Flash), no window appears. <br>
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Th task manager shows no process of the application that should have been started. <br>
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The Windows Task Manager shows no process of the application that the user attempted to start. <br>
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On Windows 10 the Event Viewer shows an error caused by the following .dll: <br>
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On Windows 10, the Windows Event Viewer shows an error caused by the following dll: <br>
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'''C:\WINDOWS\SYSTEM32\ISD_Tablet.dll'''
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== Fix ==
   
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{{Note|1=The .dll in question as well as the executable for updating it are from a third party. We recommend to apply this fix with caution.
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C:\WINDOWS\SYSTEM32\ISD_Tablet.dll
  
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SEGGER is not responsible for any effects caused by files provided by a third party.}}
   
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= Fix =
  
 
Updating the ISD_Tablet.dll by Wacom fixes the problem.
  
Updating the ISD_Tablet.dll by Wacom fixes the problem.
   
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* Install the update of the Wacom Components Driver
  
* Install the update of the Wacom Components Driver
   
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After updating the Wacom Components Driver, the GUI applications should be fully functional.
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After updating the Wacom Components Driver, the GUI applications should be fully functional again.

Revision as of 14:46, 27 February 2024

This article lists all known issues that could fail starting applications from the J-Link software package.

Missing ISD_Tablet.dll

Symptoms

GUI applications from the J-Link software package do not start.

This issue has been observed for Windows 10 running on an HP notebook, only.
When trying to open a GUI application of the J-Link software application (e.g. J-Flash), no window appears.
The Windows Task Manager shows no process of the application that the user attempted to start.
On Windows 10, the Windows Event Viewer shows an error caused by the following dll:

C:\WINDOWS\SYSTEM32\ISD_Tablet.dll

Fix

Note:

The .dll in question as well as the executable for updating it are from a third party. We recommend to apply this fix with caution.

SEGGER is not responsible for any effects caused by files provided by a third party.

Updating the ISD_Tablet.dll by Wacom fixes the problem.

After updating the Wacom Components Driver, the GUI applications should be fully functional again.

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