Difference between revisions of "J-Trace PRO USB driver problems"
(Created page with "==Problem== Under special circumstances, the required USB drivers of the J-Trace PRO cannot be installed through the Microsoft Windows Update thus Windows recognizes the J-Tra...") |
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==Problem== |
==Problem== |
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| + | J-Trace PRO V2 Cortex-M and J-Trace PRO V2 Cortex do not use the SEGGER USB driver like J-Links do, but they use WinUSB instead. WinUSB was distributed by Microsoft via Windows Update so in case a USB device needed WinUSB, Windows downloaded it automatically in the background, where necessary. However, Microsoft changed their policy for Windows Vista / Windows 7 and WinUSB is no longer distributed via Windows Update. This may now lead to "no USB driver found" like problems when connecting J-Trace PRO to a PC for the first time. |
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| − | Under special circumstances, the required USB drivers of the J-Trace PRO cannot be installed through the Microsoft Windows Update thus Windows recognizes the J-Trace PRO but does not find a valid USB driver. |
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==Affected Operating Systems== |
==Affected Operating Systems== |
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*Microsoft Windows 7 |
*Microsoft Windows 7 |
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Revision as of 11:10, 7 March 2018
Problem
J-Trace PRO V2 Cortex-M and J-Trace PRO V2 Cortex do not use the SEGGER USB driver like J-Links do, but they use WinUSB instead. WinUSB was distributed by Microsoft via Windows Update so in case a USB device needed WinUSB, Windows downloaded it automatically in the background, where necessary. However, Microsoft changed their policy for Windows Vista / Windows 7 and WinUSB is no longer distributed via Windows Update. This may now lead to "no USB driver found" like problems when connecting J-Trace PRO to a PC for the first time.
Affected Operating Systems
- Microsoft Windows 7
- Microsoft Windows Vista
Solution
The easiest way to solve the driver issue is to install the required drivers manually. Please find below a step-by-step instruction:
- Download the following archive: WinUSBDriverInstall.zip
- Execute the InstallDriver.exe
If you still run into any issues, please contact SEGGER directly.
